Data protection declaration

of the company Fliederhof d. Stefan Ramoser (“Company”), with registered office in Bolzano.

1. General information

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the EU General Data Protection Regulation No. 679/2016 (hereinafter, “GDPR”).

1.1 In this data protection information, we inform you about the most important aspects of data processing within the framework of our website, the “Application” and the “Services” (hereinafter, the “Services” or “Products”).

1.2 All terms used in this data protection information have the meaning defined in the legal sources mentioned in point 1.1.

2 Personal data processed

We process the following personal data on our website:

  1. Name
  2. Email
  3. Telephone number
  4. IP address
  5. Information about how you use the services
  6. Content you share, submit, upload, etc.
  7. Technical data, such as the URL you used to access our website, your IP address, network and PC performance, browser type, language selection, operating system, etc.

Without the aforementioned data, we cannot provide the service.


3. purposes and legitimacy of the data processing

We pursue the following purposes with the processing of the above-mentioned data:

3.1 Contact: It is permitted for the data controllers to contact you directly if you have filled in and submitted the relevant online contact form;
3.2 Newsletter: transmission of newsletters and, in the event of your relevant consent, transmission of commercial information, advertising and information material and/or contact for commercial purposes, including by interactive means;
3.3 Competitions and prize draws: Should you win, the data controllers are permitted to contact you directly if you have completed and submitted the relevant online form;
3.4 Customer profiling: upon your express consent to the implementation of customer profiling activities based on the data you provide in the course of registering to participate in contests and sweepstakes. This consent does not apply to the profiling of your purchasing behaviour.

4. transfer of your data to third parties

Your personal data may be disclosed to third parties in order to comply with legal obligations, to comply with governmental orders or to enforce rights in court. The data will also be transferred to appropriately commissioned third parties in order to fulfil their collection purpose.

5 Cookies, Pixels and Other System Technologies

5.1 We collect personal data using system technologies (cookies, pixels, tags), which may also be stored on your computer. For information on how we use these technologies, please refer to our cookie policy, which can be found here (Cookies).

6 Duration of the processing of your personal data

6.1 Personal data will be processed using traditional and automated means only for the above-mentioned purposes and for the time strictly necessary.

7. minors

7.1 We do not offer our services to minors under the age of 18. If you are responsible for the supervision of a person who is not yet 14 years old and notice that the minor has transmitted data to us without our consent, please contact us immediately ( so that we can take the legal measures in the minor’s interest.

8. your rights

8.1 You have an absolute right to dispose of your data at any time. In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection.

8.2 If you revoke your consent to data processing, this will not affect the lawfulness of the data processing prior to the revocation. In certain cases, your personal data may be processed by us even after your revocation; however, this will only be the case if there is a lawful reason other than consent. You can object to direct marketing at any time.

9. You can reach us at the following contact details:

Fliederhof d. Stefan Ramoser
Untermagdalena 33
I-39100 Bolzano
Tel: +39 0471 979048